Procure, track, and distribute IT equipment (laptops, monitors, peripherals)
Maintain the IT asset inventory (serial numbers, statuses, ownership)
Plan hardware upgrades and replacements
Ensure stable operation of network and internet connectivity
Configure and support network equipment (Wi-Fi, routers, switches)
Monitor and resolve network incidents
Provide user support (helpdesk, troubleshooting technical issues)
Manage onboarding and offboarding (access setup, equipment выдача/возврат → issuance/return)
Install and configure operating systems (macOS, Windows) and workplace software
Manage software licenses
Administer services: Google Workspace, Slack, Miro
Configure access rights, groups, and security policies
Document processes and solutions
Automating routine tasks and improving IT processes
